The AutoDeal Awards program was created to provide recognition to outstanding customer service in the Philippine automotive industry.
What makes the AutoDeal Awards program especially unique and exciting is that the results are driven purely by online customer data - to find who excelled in converting online sales and provided the very best digital customer service experience through the AutoDeal marketplace. Data for the awards culminates from more than 2,000 participating sales agents and more than 350 partner dealerships with accounts on the Philippines no.1. automotive marketplace.
The awarding process scores sales teams on how well they interact with customers and how efficient they are at closing sales. Metrics like inquiry response time, lead to sales conversion and feedback from thousands of confirmed buyers are tracked through the AutoDeal system and used to determine the winners of the AutoDeal Awards in three (3) major categories: The Sales Agent of the Year, The Dealer of the Year, and the Online Customer Service Award - which is awarded to the automotive brand with the best overall performance.